Introduction
MEMETA GROUP SHPK ("MEMETA GROUP", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit our website or contact us, how we use it, and the rights you have over your information.
Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and the message you send when you use our contact form. We also collect certain technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide the services you request, to improve and maintain our website, to send you relevant updates or marketing communications (only where you have given consent), to comply with applicable legal obligations, and to detect and prevent fraudulent or unlawful activity.
Legal Basis for Processing
We process your personal data on the basis of your consent (e.g., contact form submissions), our legitimate interests in operating and improving our business, and compliance with legal obligations.
Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services), provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect the rights and safety of MEMETA GROUP or others.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather analytics data. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you; to object to or restrict our processing of your data; and to data portability. To exercise any of these rights, please contact us using the details below.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. We take steps to ensure that any such transfers comply with applicable data protection laws and that your data remains protected.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
MEMETA GROUP SHPKMetë Bajraktari Plaza
Pejë, Eliot Engel
Republic of Kosovo
info@memetagroup.com